Fulfillment Policy
At Concrete Ai, we are dedicated to providing top-tier digital marketing services to help concrete contractors grow their businesses. Our goal is to ensure that you are completely satisfied with the results of our Facebook and Instagram advertising campaigns. Please read through our fulfillment, refund, and cancellation policies below.
Service Fulfillment
Once you sign up for our services, we will begin developing and launching your Facebook and Instagram advertising campaigns within 5-7 business days.
You will receive regular updates and reports on the progress of your campaigns, including ad performance metrics and adjustments made to optimize results.
In case of delays or any issues with your campaigns, our team will communicate promptly and work to resolve any concerns.
Satisfaction Guarantee
Your success is our success. We are confident in the value our services provide and want to ensure that you’re completely satisfied with the performance of your advertising campaigns.
Refunds
We understand that results may vary, and if you're not satisfied with our services:
You are eligible for a full refund if you are not satisfied with the performance of your campaigns within the first 30 days of service.
To request a refund, please contact our customer service team at +1 805-978-4936 or info@concrete-deals.com with your concerns.
Refunds will be processed within 7 business days back to your original payment method.
Cancellations
We believe in flexibility and understand that you may need to adjust or cancel your services.
You may cancel your services at any time. However, we request a 4 day notice prior to cancellation.
If you cancel before the launch of your ad campaigns, you will receive a full refund.
If your campaigns are already live, your services will be terminated and you will receive a full refund.
Contact Us
If you have any questions or concerns regarding our services or this policy, please don’t hesitate to reach out to us at +1 805-978-4936 or info@concrete-deals.com. We are committed to working with you to ensure your campaigns are successful and meet your business goals.
Thank you for choosing Concrete Ai. We look forward to helping you grow your construction business!